Some merchants may experience issues when accessing various areas of the platform

Shop Pay unavailable

Some POS transactions are not completing on iOS devices Actions

Some Merchants are experiencing issues accessing Storefronts and Shopify Admins

Some merchants are encountering errors within their admin

We are investigating an issue preventing web traffic to our servers

Assets not loading for some Shopify services

SMS messages for order confirmations not received or delayed

Storefront, Admin and Checkout down for some stores

The Admin is not loading correctly for some stores

Problems logging into Shopify accounts

Themes not installing to some shops, problems with downloading shipping labels

Payment processing failures for merchants using PayPal Express

Network connectivity issues with some Wind 3, Fastweb and TIM customers from Italy

UPS shipping rates not available at checkout

Interruption in service on some stores

Customers page not loading correctly for some stores

Storefront and checkouts down for some storefronts

Admin not loading correctly for some stores

Storefront and checkout down for some shops

Network connectivity issues with some customers from Italy

Some stores unable to purchase DHL Express shipping labels.

UPS shipping rates not available at checkout

Shopify storefronts/admins not accessible on some stores

Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues

Analytics, metrics, reports and Flow delayed

Some stores unable to purchase UPS shipping labels.

UPS shipping rates not available at checkout

No packing slips are being served

Shopify storefronts not accessible on some stores

Buy button malfunctioning in the admin

Admin and Storefronts experiencing intermittent downtime

Items missing from search results in Admin

Facebook sales channel not syncing

FedEx shipping rates not available at checkout

Shopify admin is currently unreachable

Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine

Checkouts on some stores are unavailable

Some Shopify apps and services are experiencing difficulties

Customer notification emails not being sent for some stores

Checkout completion delayed for some stores

Failures with Shopify Shipping, Shopify Pay and Admin access

Shopify storefronts not loading correctly for some stores

PayPal not processing payments

Checkout completion delayed for some stores

Some discount codes might be improperly applied at checkout

Theme Editor degraded

Login issues affecting some merchants

Admin left nav is missing elements

Interruption in service on some stores