{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-02T00:49:12.878Z"
  },
  "data": {
    "id": "provider_shopify",
    "slug": "shopify",
    "name": "Shopify",
    "tagline": "Storefront, checkout, and admin status for Shopify.",
    "shortDescription": "Check whether Shopify storefronts, checkout, and the admin are up — or whether sales are being lost to an outage.",
    "description": "OutageDeck tracks the official Shopify status page so merchants and agencies can quickly tell whether a dead storefront, failing checkout, or unreachable admin is store-specific or part of an active Shopify incident.",
    "categories": [
      "ecommerce",
      "saas"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Shopify reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-09-02T00:00:04.398+00:00"
    },
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-09-02T00:45:01.889+00:00",
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 12
    },
    "services": [
      {
        "id": "service_shopify_admin",
        "slug": "shopify-admin",
        "name": "Admin & Reports",
        "category": "application",
        "status": "operational",
        "summary": "The merchant admin, dashboards, and reporting.",
        "officialUrl": "https://admin.shopify.com",
        "links": {
          "html": "/services/shopify-admin",
          "api": "/api/v1/services/shopify-admin"
        }
      },
      {
        "id": "service_shopify_api",
        "slug": "shopify-api",
        "name": "API & Mobile",
        "category": "api",
        "status": "operational",
        "summary": "The platform APIs and mobile apps.",
        "officialUrl": "https://shopify.dev",
        "links": {
          "html": "/services/shopify-api",
          "api": "/api/v1/services/shopify-api"
        }
      },
      {
        "id": "service_shopify_storefront",
        "slug": "shopify-storefront",
        "name": "Storefront & Checkout",
        "category": "ecommerce",
        "status": "operational",
        "summary": "Customer-facing stores and the checkout flow.",
        "officialUrl": "https://www.shopify.com",
        "links": {
          "html": "/services/shopify-storefront",
          "api": "/api/v1/services/shopify-storefront"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_shopify_45kht8w8zcm6",
        "slug": "shopify-chat-support-on-shopify-help-center-is-temporarily-unavailable-2026-08-27",
        "title": "Chat support on Shopify Help Center is temporarily unavailable",
        "summary": "Chat support on Shopify Help Center is temporarily unavailable",
        "status": "resolved",
        "severity": "critical",
        "startedAt": "2026-08-27T18:31:40+00:00",
        "updatedAt": "2026-08-27T18:51:02.159+00:00",
        "resolvedAt": "2026-08-27T18:51:01+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/shopify-chat-support-on-shopify-help-center-is-temporarily-unavailable-2026-08-27",
          "api": "/api/v1/incidents/shopify-chat-support-on-shopify-help-center-is-temporarily-unavailable-2026-08-27",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_r5x8gw0c8gwm",
        "slug": "shopify-live-support-unavailable-for-some-merchants-2026-08-19",
        "title": "Live support unavailable for merchants",
        "summary": "Live support unavailable for merchants",
        "status": "resolved",
        "severity": "critical",
        "startedAt": "2026-08-19T23:21:00+00:00",
        "updatedAt": "2026-08-20T01:08:20.188+00:00",
        "resolvedAt": "2026-08-20T01:08:18+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/shopify-live-support-unavailable-for-some-merchants-2026-08-19",
          "api": "/api/v1/incidents/shopify-live-support-unavailable-for-some-merchants-2026-08-19",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_p97z20024kzr",
        "slug": "shopify-shop-pay-installments-has-been-temporarily-disabled-for-us-buyers-2026-08-14",
        "title": "Shop Pay Installments has been temporarily disabled for US buyers",
        "summary": "Shop Pay Installments has been temporarily disabled for US buyers",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-08-14T15:27:00+00:00",
        "updatedAt": "2026-08-14T15:48:41.921+00:00",
        "resolvedAt": "2026-08-14T15:48:41+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/shopify-shop-pay-installments-has-been-temporarily-disabled-for-us-buyers-2026-08-14",
          "api": "/api/v1/incidents/shopify-shop-pay-installments-has-been-temporarily-disabled-for-us-buyers-2026-08-14",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_3wzpps4b2lcw",
        "slug": "shopify-no-installment-options-are-available-on-shop-pay-checkouts-in-the-us-2026-08-12",
        "title": "No installment options are available on Shop Pay checkouts in the US",
        "summary": "No installment options are available on Shop Pay checkouts in the US",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-12T21:30:00+00:00",
        "updatedAt": "2026-08-12T21:59:37.286+00:00",
        "resolvedAt": "2026-08-12T21:59:36+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-no-installment-options-are-available-on-shop-pay-checkouts-in-the-us-2026-08-12",
          "api": "/api/v1/incidents/shopify-no-installment-options-are-available-on-shop-pay-checkouts-in-the-us-2026-08-12",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_shopify_7k38mv3019qf",
        "slug": "shopify-search-api-performance-issues-storefront-search-catalog-api-and-shop-2026-08-03-mv3019qf",
        "title": "Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality",
        "summary": "Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-03T19:19:00+00:00",
        "updatedAt": "2026-08-03T22:27:43.237+00:00",
        "resolvedAt": "2026-08-03T22:27:42+00:00",
        "provider": {
          "slug": "shopify",
          "name": "Shopify"
        },
        "affectedServices": [
          {
            "slug": "shopify-admin",
            "name": "Admin & Reports"
          },
          {
            "slug": "shopify-api",
            "name": "API & Mobile"
          },
          {
            "slug": "shopify-storefront",
            "name": "Storefront & Checkout"
          }
        ],
        "links": {
          "html": "/incidents/shopify-search-api-performance-issues-storefront-search-catalog-api-and-shop-2026-08-03-mv3019qf",
          "api": "/api/v1/incidents/shopify-search-api-performance-issues-storefront-search-catalog-api-and-shop-2026-08-03-mv3019qf",
          "providerHtml": "/providers/shopify",
          "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/shopify",
      "incidentsHtml": "/providers/shopify/incidents",
      "api": "/api/v1/providers/shopify",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://www.shopify.com",
      "officialStatus": "https://www.shopifystatus.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}