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Incident detail

Some merchants encountering error messages when trying to login to their admins

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Merchants may experience issues when trying to login to the Shopify admin. This includes a refresh authentication, or the ability to complete signup.

  2. Monitoring

    This issue has been resolved and is being monitored.

  3. Resolved

    The monitoring period for this issue has ended and no further impact has been observed.

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