Skip to content
OutageDeck

Pricing

Free for everyone, with plans for teams that automate

Email outage alerts and the whole public status site are free. Paid tiers add Slack, Teams, Discord, and webhook alerts, unlimited providers, more alert rules, and higher API quotas, billed monthly or annually.

Free

No card needed
$0

Free forever, not a trial.

Find out whether it is you or them, and get told about the handful of vendors you cannot afford to miss.

  • Email alerts for up to 5 providers
  • All public provider and incident pages
  • Read-only JSON API (anonymous rate limit)
  • Status badges and RSS feeds
Start free with email alerts

Starter

$19/mo

Billed monthly through Paddle. 14-day money-back guarantee.

Learn it from your own tooling instead of from a customer. Every vendor you depend on, in the channel your team already reads.

  • Slack, Teams, Discord, webhook, and email alerts
  • Unlimited providers on every alert, with no per-vendor counting
  • 5 alert rules, so each channel gets only what it cares about
  • 2 custom providers (bring your own status feed)
  • API key with 1,000 requests/hour

Pro

Most popular
$49/mo

Billed monthly through Paddle. 14-day money-back guarantee.

Route incidents per team, cover the vendors nobody else tracks, and automate against the API.

  • Everything in Starter
  • 20 alert rules, one per squad, service, or on-call channel
  • 10 custom providers, including authenticated and private feeds
  • API key with 5,000 requests/hour
  • Priority answers on integration questions

Business

Agencies
$199/mo

Billed monthly through Paddle. 14-day money-back guarantee.

For agencies, MSPs, and platform teams watching vendors on behalf of many clients or many squads.

  • Everything in Pro
  • 50 alert rules, enough for one per client
  • 30 custom providers, including authenticated and private feeds
  • Multiple API keys with custom quotas
  • Hands-on onboarding and alert setup

Compare plans

FeatureFreeStarterProBusiness
Monthly price$0$19$49$199
Email alertsIncludedIncludedIncludedIncluded
Slack, Teams, Discord & webhook alertsNot includedIncludedIncludedIncluded
Alert rules (one destination each)352050
Alerts to a team or client addressNot includedIncludedIncludedIncluded
Providers per alertUp to 5UnlimitedUnlimitedUnlimited
Custom providers (your own status feeds)Not included21030
Authenticated custom feedsNot includedNot includedIncludedIncluded
API requests / hour120 (anonymous)1,0005,00020,000
Status pages, badges & RSSIncludedIncludedIncludedIncluded

An alert rule is one saved alert: a destination (an email address, a Slack, Teams, or Discord channel, or a webhook endpoint) plus the providers or services it watches. One rule can watch your whole stack, so the count is how many separate destinations you can route to.

How it works

Instant checkout, key by email

Paddle handles payment as our merchant of record, and every new subscription comes with a 14-day money-back guarantee. Your API key is emailed to you shortly after checkout, and it stops working automatically if the subscription lapses. Plan switches, payment method, receipts, and cancellation are all self-serve on your account page.

Set up free alertsRead the alerts guide

  • Email

    Free on every account, for up to 5 providers.

  • Slack

    Incoming webhook: paste the URL, send a test, done.

  • Microsoft Teams

    Workflows webhook with an Adaptive Card per event.

  • Discord

    Channel webhook, same one-minute setup as Slack.

  • Webhook

    Versioned JSON payload to any endpoint you control.

Before you pay

Is the free plan actually free?
Yes, and it does not expire. A free account gets email outage alerts for up to 5 providers with no card. The provider pages, incident history, uptime data, JSON API, status badges, and RSS feeds need no account at all.
What counts as an alert rule?
One saved alert: a destination (an email address, a Slack, Teams, or Discord channel, or a webhook endpoint) plus the providers or services it watches. Scope is never the limit, so a single rule can watch your entire vendor stack. You add rules when another destination needs telling, or when one team should hear about only its part of the stack.
Can I send alerts to my team's address instead of mine?
Yes, on any paid plan. Add the address on your account and we email it a confirmation link; it becomes usable once someone reading that mailbox clicks. That click is the gate rather than the payment, because it is the recipient who has to agree to hear from us, and it means a devops group, an on-call alias, or a client can be a destination without anyone being mailed who did not ask. Every alert to that address carries a one-click link that stops it. Free accounts send to their own address.
Can I cancel whenever I want?
Yes. Canceling is a button on your account page, not an email to support. Your plan stays active until the end of the period you already paid for, and you can resume it before then without a new checkout.
Can I get a refund?
New subscriptions carry a 14-day money-back guarantee. Refunds are processed by Paddle, and the full policy is on our refunds page.
Who charges my card, and what about VAT?
Paddle is our merchant of record. They take the payment, handle VAT and sales tax for your country, and issue the invoice, which you can download yourself from the payment history on your account page.
What happens if I switch plans?
Upgrades and downgrades happen in the app and are prorated against what you have already paid, so you are never charged twice or asked to run a second checkout. Your API quota moves to the new plan immediately.

Full detail lives in the refund policy, terms, and privacy policy. Questions we have not answered here go to hello@outagedeck.com.