Provider
ShopifyIncident detail
Chat support on Shopify Help Center is temporarily unavailable
Resolved incidentCritical
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Timeline
Incident updates
Every update Shopify posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our live chat support may be unavailable on the Shopify Help Center due to a technical issue. We are investigating and will keep you updated.
Monitoring
The issues with the Shopify Help Center have been resolved, and are being monitored.
Resolved
The monitoring period for this issue has ended and no further impact has been observed.
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