Provider
ShopifyIncident detail
Klarna payment gateway is experiencing degraded performance
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Shopify posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performance issues.
Investigating
We are still investigating degraded performance issues with the Klarna payment gateway for some merchants and buyers. Please also refer to Klarna's status page for their latest updates while we continue to monitor the impacts to Shopify shops here.
Identified
We have identified the problem with Klarna payment gateway as well as related integrations and we are working with the third-party provider towards a solution.
Identified
We continue to work on resolving the issue with the third-party provider.
Resolved
OutageDeck marked this incident resolved after it no longer appeared in the upstream active incident summary at 2026-09-03T02:25:01.682Z.
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