{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-04T22:18:38.502Z"
  },
  "data": {
    "id": "incident_statuspage_shopify_6hx7vl3xsd4j",
    "slug": "shopify-klarna-payment-gateway-is-experiencing-degraded-performance-2026-09-02",
    "title": "Klarna payment gateway is experiencing degraded performance",
    "summary": "Klarna payment gateway is experiencing degraded performance",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-09-02T19:52:22+00:00",
    "updatedAt": "2026-09-03T02:25:01.682+00:00",
    "resolvedAt": "2026-09-03T02:25:01.682+00:00",
    "provider": {
      "slug": "shopify",
      "name": "Shopify"
    },
    "affectedServices": [
      {
        "slug": "shopify-storefront",
        "name": "Storefront & Checkout"
      }
    ],
    "links": {
      "html": "/incidents/shopify-klarna-payment-gateway-is-experiencing-degraded-performance-2026-09-02",
      "api": "/api/v1/incidents/shopify-klarna-payment-gateway-is-experiencing-degraded-performance-2026-09-02",
      "providerHtml": "/providers/shopify",
      "alerts": "https://outagedeck.com/account?stack=shopify&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Shopify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_shopify_status",
      "kind": "official_api",
      "name": "Shopify Status",
      "checkedAt": "2026-09-04T22:15:01.752+00:00",
      "officialUrl": "https://www.shopifystatus.com",
      "statusPageUrl": "https://www.shopifystatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_shopify_6hx7vl3xsd4j_f25shgnrjz48",
        "status": "investigating",
        "body": "We are aware of an issue with Klarna, which may be affecting checkouts using this gateway, and other related performance issues.",
        "createdAt": "2026-09-02T19:52:23.235+00:00"
      },
      {
        "id": "update_statuspage_shopify_6hx7vl3xsd4j_cbjblpqn8bmr",
        "status": "investigating",
        "body": "We are still investigating degraded performance issues with the Klarna payment gateway for some merchants and buyers. Please also refer to Klarna's status page for their latest updates while we continue to monitor the impacts to Shopify shops here.",
        "createdAt": "2026-09-02T20:12:59.992+00:00"
      },
      {
        "id": "update_statuspage_shopify_6hx7vl3xsd4j_47cxs2zmks24",
        "status": "identified",
        "body": "We have identified the problem with Klarna payment gateway as well as related integrations and we are working with the third-party provider towards a solution.",
        "createdAt": "2026-09-02T20:52:27.606+00:00"
      },
      {
        "id": "update_statuspage_shopify_6hx7vl3xsd4j_bvv0skf5ht0b",
        "status": "identified",
        "body": "We continue to work on resolving the issue with the third-party provider.",
        "createdAt": "2026-09-02T21:56:01.963+00:00"
      },
      {
        "id": "update_resolution_incident_statuspage_shopify_6hx7vl3xsd4j_20260903t022501682z",
        "status": "resolved",
        "body": "OutageDeck marked this incident resolved after it no longer appeared in the upstream active incident summary at 2026-09-03T02:25:01.682Z.",
        "createdAt": "2026-09-03T02:25:01.682+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}