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Incident detail

Shop Pay Installments has been temporarily disabled for US buyers

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.

  2. Monitoring

    Shop Pay Installments has been re-enabled, and we are monitoring that.

  3. Resolved

    This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.

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