Provider
ShopifyIncident detail
Shop Pay Installments has been temporarily disabled for US buyers
Resolved incidentMajor
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Timeline
Incident updates
Every update Shopify posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
The Shop Pay Installments option is temporarily disabled for United States buyers, due to a connectivity issue with the third-party service that powers it. That option will show as unavailable at checkout. Shop Pay remains available, otherwise.
Monitoring
Shop Pay Installments has been re-enabled, and we are monitoring that.
Resolved
This issue has been resolved, and Shop Pay Installments is available to eligible buyers at checkout.
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More from Shopify
Neighboring incidents on Shopify's timeline and the rest of their record on OutageDeck.
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