KnowBe4 incident history

Incident history

KnowBe4 incidents

Review active and historical incidents affecting KnowBe4.

Programmatic access

Use KnowBe4 incident history in your own tools

The public API mirrors this normalized incident data and provides a clean starting point for future premium alerts and historical exports.

Provider JSON Premium plans

ResolvedMinorKnowBe4

PhishML Degradation

Updated Jul 22, 2026, 9:01 PM UTC

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ResolvedMinorKnowBe4

PhishML Evaluations Causing PML:BYPASSED Tags to Apply

Updated Jul 22, 2026, 1:20 PM UTC

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ActiveMajorKnowBe4

Protect blank purchasing page on store.knowbe4.com

Started Jul 17, 2026, 1:18 PM UTC · Updated Jul 20, 2026, 6:24 PM UTC

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ResolvedMajorKnowBe4

Defend - Redirect Upon Login

Updated Jul 16, 2026, 9:20 PM UTC

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ResolvedMajorKnowBe4

Protect blank purchasing page on store.knowbe4.com

Updated Jul 16, 2026, 2:04 PM UTC

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ResolvedMinorKnowBe4

KSAT - Widespread User Profile Access Issues

Updated Jul 15, 2026, 3:23 PM UTC

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ResolvedMinorKnowBe4

KSAT Intermittent Login Issues - US

Updated Jul 8, 2026, 6:52 PM UTC

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ResolvedMinorKnowBe4

Phishing test report tab unavailable

Updated Jul 7, 2026, 7:45 PM UTC

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ResolvedMinorKnowBe4

Unable to upload custom content to the new Modstore

Updated Jul 7, 2026, 7:43 PM UTC

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ResolvedMinorKnowBe4

New Modstore 500 Errors

Updated Jul 7, 2026, 3:35 PM UTC

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ResolvedMinorKnowBe4

Defend - Increased Email Latency (US Only)

Updated Jul 3, 2026, 3:24 PM UTC

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ResolvedMajorKnowBe4

PhishER Access Issue for UK/CA Instances

Updated Jun 30, 2026, 7:32 PM UTC

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ResolvedMinorKnowBe4

Microsoft Ribbon PAB Operation Timeout

Updated Jun 25, 2026, 6:39 PM UTC

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ResolvedMinorKnowBe4

KCM GRC - 500 Errors Upon Login

Updated Jun 25, 2026, 1:10 PM UTC

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ResolvedMinorKnowBe4

KnowBe4 Security Center (KSC) | Human Risk Managment Widget Showing No Results

Updated Jun 18, 2026, 7:12 PM UTC

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ResolvedMinorKnowBe4

Data and User Inconsistencies in Reporting

Updated Jun 17, 2026, 8:19 PM UTC

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ResolvedMinorKnowBe4

Latency Issues

Updated Jun 15, 2026, 4:56 PM UTC

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ResolvedMajorKnowBe4

Webform submission failures (UK & EMEA)

Updated May 27, 2026, 9:16 PM UTC

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ResolvedMinorKnowBe4

Protect - Intermittent Issues with Sending Emails (UK Only)

Updated May 27, 2026, 3:44 PM UTC

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ResolvedMinorKnowBe4

Unable to upload items on Workspace - US

Updated May 21, 2026, 4:26 PM UTC

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ResolvedMinorKnowBe4

KSAT Latency Issues

Updated May 18, 2026, 9:40 PM UTC

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ResolvedMajorKnowBe4

PhishER - Unable to Login (US)

Updated May 15, 2026, 2:49 PM UTC

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ResolvedMajorKnowBe4

KnowBe4 Academy - Access Issues

Updated May 14, 2026, 7:08 PM UTC

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ResolvedMinorKnowBe4

PhishER Showing Incorrect Subject Line for Inbox Messages

Updated May 13, 2026, 5:54 PM UTC

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ResolvedMajorKnowBe4

PhishER - Unable to Login (UK)

Updated Apr 30, 2026, 4:47 PM UTC

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ResolvedMinorKnowBe4

ADI Sync and Training Policy Upload Errors (US Only)

Updated Apr 27, 2026, 5:19 PM UTC

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ResolvedMinorKnowBe4

Intermittent latency for Protect users - US Only

Updated Apr 27, 2026, 11:11 AM UTC

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ResolvedMinorKnowBe4

PhishER Login Issues (CA Only)

Updated Apr 27, 2026, 11:09 AM UTC

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ResolvedMinorKnowBe4

Defend - Sending multiple abuse mailbox submission notifications

Updated Apr 1, 2026, 9:44 PM UTC

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ResolvedMinorKnowBe4

Prevent and Protect - Administration Panel Slow or Inaccessible

Updated Mar 26, 2026, 1:42 PM UTC

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ResolvedCriticalKnowBe4

Webforms not loading

Updated Mar 24, 2026, 9:05 PM UTC

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ResolvedMajorKnowBe4

Defend and Prevent Admin Console Certificate Issue

Updated Mar 16, 2026, 3:50 PM UTC

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ResolvedMajorKnowBe4

Workspace degraded performance

Updated Feb 25, 2026, 3:38 PM UTC

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ResolvedMinorKnowBe4

EU PhishER Integration Delay

Updated Feb 13, 2026, 10:46 PM UTC

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ResolvedMinorKnowBe4

ESI Authentication Issues

Updated Feb 11, 2026, 7:08 PM UTC

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ResolvedMinorKnowBe4

Delayed inbound email delivery - US Only

Updated Feb 6, 2026, 4:29 PM UTC

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ResolvedMinorKnowBe4

Delayed Email Delivery (UK)

Updated Feb 4, 2026, 8:49 PM UTC

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ResolvedMajorKnowBe4

Multiple outages due to Microsoft 365 incident

Updated Feb 2, 2026, 5:36 PM UTC

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ResolvedMajorKnowBe4

KSAT - Library Tab not Loading in Learner Experience

Updated Jan 30, 2026, 3:11 PM UTC

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