{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T13:12:20.717Z"
  },
  "data": {
    "id": "provider_knowbe4",
    "slug": "knowbe4",
    "name": "KnowBe4",
    "tagline": "KnowBe4 security awareness platform status from the official page.",
    "shortDescription": "Check whether KnowBe4 training, PhishER, and the email security products are up or degraded.",
    "description": "OutageDeck tracks the official KnowBe4 status page so security teams can quickly tell whether stalled phishing campaigns or console errors are a tenant problem or an active KnowBe4 incident.",
    "categories": [
      "security",
      "awareness",
      "phishing"
    ],
    "featured": false,
    "currentStatus": {
      "code": "degraded",
      "label": "Degraded",
      "headline": "Minor Service Outage",
      "summary": "KnowBe4 reports minor service outage across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-07-23T11:49:11.303+00:00"
    },
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-07-23T13:08:14.624+00:00",
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 1,
      "incidents": 39
    },
    "services": [
      {
        "id": "service_knowbe4_email",
        "slug": "knowbe4-email-security",
        "name": "Email security",
        "category": "email",
        "status": "operational",
        "summary": "The Defend, Prevent, and Protect products.",
        "officialUrl": "https://www.knowbe4.com",
        "links": {
          "html": "/services/knowbe4-email-security",
          "api": "/api/v1/services/knowbe4-email-security"
        }
      },
      {
        "id": "service_knowbe4_phisher",
        "slug": "knowbe4-phisher",
        "name": "PhishER",
        "category": "response",
        "status": "operational",
        "summary": "The PhishER incident response platform.",
        "officialUrl": "https://www.knowbe4.com",
        "links": {
          "html": "/services/knowbe4-phisher",
          "api": "/api/v1/services/knowbe4-phisher"
        }
      },
      {
        "id": "service_knowbe4_ksat",
        "slug": "knowbe4-training",
        "name": "Security awareness training",
        "category": "training",
        "status": "operational",
        "summary": "The KSAT console, phishing, and training.",
        "officialUrl": "https://www.knowbe4.com",
        "links": {
          "html": "/services/knowbe4-training",
          "api": "/api/v1/services/knowbe4-training"
        }
      }
    ],
    "activeIncidents": [
      {
        "id": "incident_statuspage_knowbe4_46k1rdvj20qm",
        "slug": "knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-17",
        "title": "Protect blank purchasing page on store.knowbe4.com",
        "summary": "Protect blank purchasing page on store.knowbe4.com",
        "status": "investigating",
        "severity": "major",
        "startedAt": "2026-07-17T13:18:28.778+00:00",
        "updatedAt": "2026-07-20T18:24:31.074+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-17",
          "api": "/api/v1/incidents/knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-17",
          "providerHtml": "/providers/knowbe4"
        }
      }
    ],
    "recentIncidents": [
      {
        "id": "incident_statuspage_knowbe4_mvq30pzxnvf1",
        "slug": "knowbe4-phishml-degradation-2026-07-22",
        "title": "PhishML Degradation",
        "summary": "PhishML Degradation",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-22T21:01:10.757+00:00",
        "updatedAt": "2026-07-22T21:01:10.823+00:00",
        "resolvedAt": "2026-07-10T14:30:00+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/knowbe4-phishml-degradation-2026-07-22",
          "api": "/api/v1/incidents/knowbe4-phishml-degradation-2026-07-22",
          "providerHtml": "/providers/knowbe4"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_ktd1r36b5r4l",
        "slug": "knowbe4-phishml-evaluations-causing-pml-bypassed-tags-to-apply-2026-06-30",
        "title": "PhishML Evaluations Causing PML:BYPASSED Tags to Apply",
        "summary": "PhishML Evaluations Causing PML:BYPASSED Tags to Apply",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-30T14:18:11.367+00:00",
        "updatedAt": "2026-07-22T13:20:49.661+00:00",
        "resolvedAt": "2026-06-30T19:11:55.79+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/knowbe4-phishml-evaluations-causing-pml-bypassed-tags-to-apply-2026-06-30",
          "api": "/api/v1/incidents/knowbe4-phishml-evaluations-causing-pml-bypassed-tags-to-apply-2026-06-30",
          "providerHtml": "/providers/knowbe4"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_88f2m9hyxkgb",
        "slug": "knowbe4-defend-redirect-upon-login-2026-07-16",
        "title": "Defend - Redirect Upon Login",
        "summary": "Defend - Redirect Upon Login",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-07-16T19:48:18.618+00:00",
        "updatedAt": "2026-07-16T21:20:20.747+00:00",
        "resolvedAt": "2026-07-16T21:20:20.727+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/knowbe4-defend-redirect-upon-login-2026-07-16",
          "api": "/api/v1/incidents/knowbe4-defend-redirect-upon-login-2026-07-16",
          "providerHtml": "/providers/knowbe4"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_nf7p4756kq1x",
        "slug": "knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-15",
        "title": "Protect blank purchasing page on store.knowbe4.com",
        "summary": "Protect blank purchasing page on store.knowbe4.com",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-07-15T16:46:33+00:00",
        "updatedAt": "2026-07-16T14:04:21.585+00:00",
        "resolvedAt": "2026-07-16T14:04:21.572+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-15",
          "api": "/api/v1/incidents/knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-15",
          "providerHtml": "/providers/knowbe4"
        }
      },
      {
        "id": "incident_statuspage_knowbe4_x0cldgw6nvhq",
        "slug": "knowbe4-ksat-widespread-user-profile-access-issues-2026-06-03",
        "title": "KSAT - Widespread User Profile Access Issues",
        "summary": "KSAT - Widespread User Profile Access Issues",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-03T15:07:44.978+00:00",
        "updatedAt": "2026-07-15T15:23:51.961+00:00",
        "resolvedAt": "2026-06-03T18:14:47.592+00:00",
        "provider": {
          "slug": "knowbe4",
          "name": "KnowBe4"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/knowbe4-ksat-widespread-user-profile-access-issues-2026-06-03",
          "api": "/api/v1/incidents/knowbe4-ksat-widespread-user-profile-access-issues-2026-06-03",
          "providerHtml": "/providers/knowbe4"
        }
      }
    ],
    "links": {
      "html": "/providers/knowbe4",
      "incidentsHtml": "/providers/knowbe4/incidents",
      "api": "/api/v1/providers/knowbe4",
      "officialWebsite": "https://www.knowbe4.com",
      "officialStatus": "https://status.knowbe4.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}