Provider
KnowBe4Incident detail
PAB sending a Non-Delivery Report after an Email is Reported (US Only)
Active incidentMinor
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Timeline
Incident updates
Every update KnowBe4 posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating an issue causing a Non-Delivery Report (NDR) to be returned when a message is reported via the Phish Alert Button and "Send Us a Copy" is enabled in Account Settings
Monitoring
A fix has been implemented and we are monitoring the results.
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