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PAB | Error Reporting Phish using Gmail Phish Alert Button

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Timeline

Incident updates

Every update KnowBe4 posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have received reports that the Gmail Phish Alert Button shows the error "[reportPhishAttempt()] An internal error has occurred. Please try again." when reporting phish. We are investigating this issue and will update this page when we have more information.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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