Provider
KnowBe4Incident detail
PAB, PhishER, Prevent, Protect & Defend Degraded Performance
Active incidentMinor2 affected services
Timeline window
Started
Get alerted the next time KnowBe4 breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating an issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here, as they become available
Investigating
We are continuing to investigate issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available
Investigating
We are continuing to investigate the issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available
Investigating
We are starting to see improvements in the performance of KnowBe4 products and are continuing to monitor operations. We will continue to provide updates as they become available.
Investigating
We continue to see improvements in the performance of KnowBe4 products and can confirm that Deployment Center and Prevent are now operational. Additionally, we are continuing to monitor Defend performance across the US and Australia regions. Operations in the UK and Europe are now restored. We will continue to provide additional updates as they become available.
Investigating
We continue to see improvements in the performance of KnowBe4 products and can confirm that Protect is now operational. We are continuing to monitor Defend performance across the US and Australia regions. Operations in the UK and Europe are now restored. We will continue to provide additional updates as they become available.
Investigating
We continue to see improvements in the performance of KnowBe4 products and can confirm that PhishER is now operational. We are continuing to monitor Defend performance across the US and Australia regions. Operations in the UK and Europe are now restored. We will continue to provide additional updates as they become available.
Monitoring
All KnowBe4 services and products are fully operational, and all issues have been mitigated. We will maintain active monitoring of system functionality and share any further updates on this page.
Keep exploring
More from KnowBe4
Neighboring incidents on KnowBe4's timeline and the rest of their record on OutageDeck.