{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:17.078Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_sj77qp6fnvjy",
    "slug": "knowbe4-pab-phisher-prevent-protect-and-defend-degraded-performance-2026-11-12",
    "title": "PAB, PhishER, Prevent, Protect & Defend Degraded Performance",
    "summary": "PAB, PhishER, Prevent, Protect & Defend Degraded Performance",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-12T18:28:09.329+00:00",
    "updatedAt": "2026-11-13T22:33:31.617+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [
      {
        "slug": "knowbe4-email-security",
        "name": "Email security"
      },
      {
        "slug": "knowbe4-phisher",
        "name": "PhishER"
      }
    ],
    "links": {
      "html": "/incidents/knowbe4-pab-phisher-prevent-protect-and-defend-degraded-performance-2026-11-12",
      "api": "/api/v1/incidents/knowbe4-pab-phisher-prevent-protect-and-defend-degraded-performance-2026-11-12",
      "providerHtml": "/providers/knowbe4",
      "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "KnowBe4 reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-11-14T06:00:12.82+00:00",
      "stale": false,
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_1jb4rp42x4y6",
        "status": "investigating",
        "body": "We are currently investigating an issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here, as they become available",
        "createdAt": "2026-11-12T18:28:09.64+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_75yxz1grvb0v",
        "status": "investigating",
        "body": "We are continuing to investigate issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available",
        "createdAt": "2026-11-12T19:15:09.167+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_csp7tknfsj3t",
        "status": "investigating",
        "body": "We are continuing to investigate the issue impacting the performance of KnowBe4 products that rely on a connection to Microsoft. We will provide updates here as they become available",
        "createdAt": "2026-11-12T21:25:16.988+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_0pclvhjbg48m",
        "status": "investigating",
        "body": "We are starting to see improvements in the performance of KnowBe4 products and are continuing to monitor operations. We will continue to provide updates as they become available.",
        "createdAt": "2026-11-13T14:03:03.31+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_0bdr2755y7m6",
        "status": "investigating",
        "body": "We continue to see improvements in the performance of KnowBe4 products and can confirm that Deployment Center and Prevent are now operational. Additionally, we are continuing to monitor Defend performance across the US and Australia regions. Operations in the UK and Europe are now restored. We will continue to provide additional updates as they become available.",
        "createdAt": "2026-11-13T17:01:25.643+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_94h6njyslm39",
        "status": "investigating",
        "body": "We continue to see improvements in the performance of KnowBe4 products and can confirm that Protect is now operational. We are continuing to monitor Defend performance across the US and Australia regions. Operations in the UK and Europe are now restored. We will continue to provide additional updates as they become available.",
        "createdAt": "2026-11-13T17:27:13.553+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_5xkh7s0hxmdl",
        "status": "investigating",
        "body": "We continue to see improvements in the performance of KnowBe4 products and can confirm that PhishER is now operational. We are continuing to monitor Defend performance across the US and Australia regions. Operations in the UK and Europe are now restored. We will continue to provide additional updates as they become available.",
        "createdAt": "2026-11-13T20:34:06.642+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_sj77qp6fnvjy_qq3mr5903ltr",
        "status": "monitoring",
        "body": "All KnowBe4 services and products are fully operational, and all issues have been mitigated. We will maintain active monitoring of system functionality and share any further updates on this page.",
        "createdAt": "2026-11-13T22:33:31.593+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}