{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T20:09:20.625Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_rsw4dycxhmgt",
    "slug": "knowbe4-pab-sending-a-non-delivery-report-after-an-email-is-reported-us-only-2026-08-18",
    "title": "PAB sending a Non-Delivery Report after an Email is Reported (US Only)",
    "summary": "PAB sending a Non-Delivery Report after an Email is Reported (US Only)",
    "status": "monitoring",
    "severity": "minor",
    "startedAt": "2026-08-18T14:29:27.95+00:00",
    "updatedAt": "2026-08-18T15:26:48.04+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/knowbe4-pab-sending-a-non-delivery-report-after-an-email-is-reported-us-only-2026-08-18",
      "api": "/api/v1/incidents/knowbe4-pab-sending-a-non-delivery-report-after-an-email-is-reported-us-only-2026-08-18",
      "providerHtml": "/providers/knowbe4",
      "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "KnowBe4 reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-08-18T20:05:03.793+00:00",
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_rsw4dycxhmgt_7cgsjhjckg4q",
        "status": "investigating",
        "body": "We are investigating an issue causing a Non-Delivery Report (NDR) to be returned when a message is reported via the Phish Alert Button and \"Send Us a Copy\" is enabled in Account Settings",
        "createdAt": "2026-08-18T14:29:28.041+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_rsw4dycxhmgt_66l37s7tr0x0",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-08-18T15:26:48.025+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}