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Protect | Web Access - Error Sending Emails (UK Only)

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We have received reports that users are unable to send emails via Web Access (Secure Message Portal) in the UK region, with Error "503 Service Unavailable". We are investigating this issue and will update this page when we have more information.

  2. Monitoring

    We’ve implemented a fix and are monitoring the results.

  3. Monitoring

    We are continuing to monitor for any further issues.

  4. Resolved

    This incident has been successfully resolved and all systems are fully operational.

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