{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T21:35:26.353Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_p4d2w3rmqq09",
    "slug": "knowbe4-protect-web-access-error-sending-emails-uk-only-2026-09-21",
    "title": "Protect | Web Access - Error Sending Emails (UK Only)",
    "summary": "Protect | Web Access - Error Sending Emails (UK Only)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T09:32:49.807+00:00",
    "updatedAt": "2026-09-22T08:27:44.921+00:00",
    "resolvedAt": "2026-09-22T08:27:44.904+00:00",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [
      {
        "slug": "knowbe4-email-security",
        "name": "Email security"
      }
    ],
    "links": {
      "html": "/incidents/knowbe4-protect-web-access-error-sending-emails-uk-only-2026-09-21",
      "api": "/api/v1/incidents/knowbe4-protect-web-access-error-sending-emails-uk-only-2026-09-21",
      "providerHtml": "/providers/knowbe4",
      "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "KnowBe4 reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-09-22T21:30:11.585+00:00",
      "stale": false,
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_p4d2w3rmqq09_hhr6gy0zynlx",
        "status": "investigating",
        "body": "We have received reports that users are unable to send emails via Web Access (Secure Message Portal) in the UK region, with Error \"503 Service Unavailable\". We are investigating this issue and will update this page when we have more information.",
        "createdAt": "2026-09-21T09:32:49.912+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_p4d2w3rmqq09_51t7lmfjy62y",
        "status": "monitoring",
        "body": "We’ve implemented a fix and are monitoring the results.",
        "createdAt": "2026-09-21T14:36:48.521+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_p4d2w3rmqq09_9mrws8knb87b",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-09-21T14:38:41.035+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_p4d2w3rmqq09_jkj0mx4dff87",
        "status": "resolved",
        "body": "This incident has been successfully resolved and all systems are fully operational.",
        "createdAt": "2026-09-22T08:27:44.904+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}