Provider
KnowBe4Incident detail
Protect blank purchasing page on store.knowbe4.com
Active incidentMajor
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Started
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Timeline
Incident updates
Every update KnowBe4 posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
Monitoring
We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.
Investigating
We have received reports that customers are unable to purchase Protect licenses on store.knowbe4.com. We are investigating this issue and will update this page when we have more information.
Monitoring
We’ve implemented a fix for the online store and we’re monitoring the results to make sure no further issues occur.
Monitoring
We are continuing to monitor the implemented fix for the online store, to ensure that no further issues occur.
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