{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T15:02:01.713Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_46k1rdvj20qm",
    "slug": "knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-17",
    "title": "Protect blank purchasing page on store.knowbe4.com",
    "summary": "Protect blank purchasing page on store.knowbe4.com",
    "status": "investigating",
    "severity": "major",
    "startedAt": "2026-07-17T13:18:28.778+00:00",
    "updatedAt": "2026-07-20T18:24:31.074+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-17",
      "api": "/api/v1/incidents/knowbe4-protect-blank-purchasing-page-on-store-knowbe4-com-2026-07-17",
      "providerHtml": "/providers/knowbe4"
    },
    "impactSummary": "KnowBe4 reported a major event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-07-24T14:55:04.585+00:00",
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_46k1rdvj20qm_cnwt9n6m5j68",
        "status": "investigating",
        "body": "We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.",
        "createdAt": "2026-07-17T13:18:28.871+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_46k1rdvj20qm_37qsm5zgxwjx",
        "status": "monitoring",
        "body": "We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.",
        "createdAt": "2026-07-17T18:55:42.305+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_46k1rdvj20qm_mqgxr4wwnssb",
        "status": "investigating",
        "body": "We have received reports that customers are unable to purchase Protect licenses on store.knowbe4.com. We are investigating this issue and will update this page when we have more information.",
        "createdAt": "2026-07-20T18:24:31.07+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}