Neo4j Aura incident history

Incident history

Neo4j Aura incidents

Review active and historical incidents affecting Neo4j Aura.

Programmatic access

Use Neo4j Aura incident history in your own tools

The public API mirrors this normalized incident data and provides a clean starting point for future premium alerts and historical exports.

Provider JSON Premium plans

ResolvedMinorNeo4j Aura

AuraDB issue: Errors when running CREATE VECTOR INDEX

Updated Jul 20, 2026, 8:40 AM UTC

Incident timeline →

ResolvedMinorNeo4j Aura

Aura Console Impacted - Instance View

Console & API

Updated Jul 10, 2026, 7:23 PM UTC

Incident timeline →

ResolvedMinorNeo4j Aura

Aura console experiencing some intermittent errors

Console & API

Updated Jul 10, 2026, 2:50 PM UTC

Incident timeline →

ResolvedMinorNeo4j Aura

Limited set of queries impacted by Cypher 25 issue

AuraDB

Updated Jul 2, 2026, 4:22 AM UTC

Incident timeline →

ResolvedMajorNeo4j Aura

Aura Console Auth error

Console & API

Updated Jun 12, 2026, 4:20 PM UTC

Incident timeline →

ResolvedMinorNeo4j Aura

Data science feature on AuraDS , AuraDSE and Aura Professional tiers - Native projection affected.

Updated Apr 23, 2026, 1:27 PM UTC

Incident timeline →

ResolvedMinorNeo4j Aura

Subset of MERGE queries lead to setting unexpected property values

AuraDB

Updated Apr 8, 2026, 6:39 AM UTC

Incident timeline →

ResolvedCriticalNeo4j Aura

Console is not available

Console & API

Updated Apr 2, 2026, 6:48 AM UTC

Incident timeline →

ResolvedMinorNeo4j Aura

Middle East Availability - AWS

Updated Apr 2, 2026, 6:37 AM UTC

Incident timeline →

ResolvedMajorNeo4j Aura

Neo4j Aura Service impacted by Resource Shortage in Azure US East

Updated Feb 4, 2026, 3:18 PM UTC

Incident timeline →