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Incident detail

AuraDS affected by issues when attempting to restore from snapshot

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified an issue when attempting to restore from snapshots on AuraDS.

    We have a fix ready and will deploy this soon.

    In the meantime you can restore from a backup instead.

  2. Identified

    We have clearly identified the root cause and continue to work on a fix for this issue.

  3. Identified

    We continue to work on a fix for this issue.

  4. Identified

    A fix is being deployed and will roll out to affected customers shortly.

  5. Monitoring

    The fix is rolling out and affected customers should see the functionality restored progressively.

  6. Resolved

    We have deployed the fix to all customers.

  7. Resolved

    OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-06T14:05:47.966Z.

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