Provider
Neo4j AuraIncident detail
Some Aura operations impacted currently for a single Cloud Service Provider
Resolved incidentMinor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating a Cloud Service Provider issue that is impacting some Aura operations in a limited number of regions.
Investigating
We are continuing to investigate the issue and are working with the CSP. At this point in time the issue appears to be impacting the AMER regions.
Investigating
We are continuing to investigate this issue.
Investigating
Updating the impact for affected Aura components, based on ongoing investigations.
Investigating
We are continuing to work with the CSP on the issue. The regions affected so far are brazilsouth, centralus, canadacentral, northeurope and this list may evolve over time.
Investigating
We are continuing to work with the Cloud Service provider to resolve the issue. The regions affected so far are brazilsouth, centralus, canadacentral, northeurope and this list may evolve over time.
Identified
The Cloud Service Provider has identified the cause and is working on fixing the underlying issue. We will update further on the progress as we receive updates from the CSP.
Monitoring
The Cloud Service Provider is working on the fix deployment and we are continuing to monitor the situation currently.
Resolved
This incident has now been fully resolved
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