{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T18:59:22.977Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_g7292t709nft",
    "slug": "neo4j-some-aura-operations-impacted-currently-for-a-single-cloud-service-2026-10-29-2t709nft",
    "title": "Some Aura operations impacted currently for a single Cloud Service Provider",
    "summary": "Some Aura operations impacted currently for a single Cloud Service Provider",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-29T09:06:55.94+00:00",
    "updatedAt": "2026-10-29T16:45:27.167+00:00",
    "resolvedAt": "2026-10-29T16:45:27.138+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-auradb",
        "name": "AuraDB"
      },
      {
        "slug": "neo4j-console",
        "name": "Console & API"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-some-aura-operations-impacted-currently-for-a-single-cloud-service-2026-10-29-2t709nft",
      "api": "/api/v1/incidents/neo4j-some-aura-operations-impacted-currently-for-a-single-cloud-service-2026-10-29-2t709nft",
      "providerHtml": "/providers/neo4j",
      "alerts": "https://outagedeck.com/account?stack=neo4j&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Neo4j Aura reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-11-02T18:50:33.221+00:00",
      "stale": false,
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_g7292t709nft_z6zwz5j80vq4",
        "status": "investigating",
        "body": "We are investigating a Cloud Service Provider issue that is impacting some Aura operations in a limited number of regions.",
        "createdAt": "2026-10-29T09:06:56.152+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_dghzl9799gbn",
        "status": "investigating",
        "body": "We are continuing to investigate the issue and are working with the CSP. At this point in time the issue appears to be impacting the AMER regions.",
        "createdAt": "2026-10-29T09:36:11.56+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_mvp0ptxxlrt6",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-29T09:43:29.567+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_ryfgyt68y3wk",
        "status": "investigating",
        "body": "Updating the impact for affected Aura components, based on ongoing investigations.",
        "createdAt": "2026-10-29T09:51:55.877+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_7297d5yrw5f7",
        "status": "investigating",
        "body": "We are continuing to work with the CSP on the issue. The regions affected so far are brazilsouth, centralus, canadacentral, northeurope and this list may evolve over time.",
        "createdAt": "2026-10-29T10:28:07.804+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_kf8vvf08s0jc",
        "status": "investigating",
        "body": "We are continuing to work with the Cloud Service provider to resolve the issue. The regions affected so far are brazilsouth, centralus, canadacentral, northeurope and this list may evolve over time.",
        "createdAt": "2026-10-29T11:44:00.373+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_twqctbtl3hq3",
        "status": "identified",
        "body": "The Cloud Service Provider has identified the cause and is working on fixing the underlying issue. We will update further on the progress as we receive updates from the CSP.",
        "createdAt": "2026-10-29T13:34:08.664+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_bz4jvkpc3c8y",
        "status": "monitoring",
        "body": "The Cloud Service Provider is working on the fix deployment and we are continuing to monitor the situation currently.",
        "createdAt": "2026-10-29T16:09:23.181+00:00"
      },
      {
        "id": "update_statuspage_neo4j_g7292t709nft_m8bh9lv45zkh",
        "status": "resolved",
        "body": "This incident has now been fully resolved",
        "createdAt": "2026-10-29T16:45:27.138+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}