Skip to content

Incident detail

GCP - Europe West 2 - Partial Outage

Resolved incidentMajor2 affected services

Timeline window

to

Get alerted the next time Neo4j Aura breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an issue affecting the Europe West 2 region in GCP which is impacting some operations, including database instance creation in the region.

  2. Investigating

    We are continuing to investigate the issue currently, working with the GCP to find a resolution. At this time some operations, including database instance creation in the region continue to remain impacted.

  3. Identified

    We have identified the source of the issue currently affecting customers on europe-west2 on GCP.

    Further details available from GCP statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.

    At this time some operations, including database instance creation in the region continue to remain impacted.

  4. Identified

    We are currently implementing remedial action to mitigate the issue in the meantime.

    Follow the latest from GCP in the statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.

  5. Monitoring

    Functionality should now be restored across the affected Aura services. We will monitor the situation closely before considering this resolved.

  6. Monitoring

    We are continuing to monitor the situation with GCP at the current time and at this point we have seen no new issues.

  7. Resolved

    This incident has been resolved

Keep exploring

More from Neo4j Aura

Neighboring incidents on Neo4j Aura's timeline and the rest of their record on OutageDeck.