{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T12:09:48.551Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_15ngxznwntny",
    "slug": "neo4j-gcp-europe-west-2-partial-outage-2026-10-20",
    "title": "GCP - Europe West 2 - Partial Outage",
    "summary": "GCP - Europe West 2 - Partial Outage",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-20T07:35:41+00:00",
    "updatedAt": "2026-10-20T14:50:04.034+00:00",
    "resolvedAt": "2026-10-20T14:50:04.01+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-auradb",
        "name": "AuraDB"
      },
      {
        "slug": "neo4j-aurads",
        "name": "Graph Data Science"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-gcp-europe-west-2-partial-outage-2026-10-20",
      "api": "/api/v1/incidents/neo4j-gcp-europe-west-2-partial-outage-2026-10-20",
      "providerHtml": "/providers/neo4j",
      "alerts": "https://outagedeck.com/account?stack=neo4j&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Neo4j Aura reported a major event for the affected tracked services.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-10-21T12:00:16.671+00:00",
      "stale": false,
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_g5r5mjvkrl9n",
        "status": "investigating",
        "body": "We are currently investigating an issue affecting the Europe West 2 region in GCP which is impacting some operations, including database instance creation in the region.",
        "createdAt": "2026-10-20T07:35:41.429+00:00"
      },
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_0n4hjjtzrdsy",
        "status": "investigating",
        "body": "We are continuing to investigate the issue currently, working with the GCP to find a resolution. At this time some operations, including database instance creation in the region continue to remain impacted.",
        "createdAt": "2026-10-20T08:36:19.446+00:00"
      },
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_gmzc5p9dmt7d",
        "status": "identified",
        "body": "We have identified the source of the issue currently affecting customers on europe-west2 on GCP. \nFurther details available from GCP statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj. \nAt this time some operations, including database instance creation in the region continue to remain impacted.",
        "createdAt": "2026-10-20T09:15:40.709+00:00"
      },
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_6y3q3s5g0fq2",
        "status": "identified",
        "body": "We are currently implementing remedial action to mitigate the issue in the meantime. \nFollow the latest from GCP in the statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.",
        "createdAt": "2026-10-20T10:42:15.015+00:00"
      },
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_26yl3txq2qcv",
        "status": "monitoring",
        "body": "Functionality should now be restored across the affected Aura services. We will monitor the situation closely before considering this resolved.",
        "createdAt": "2026-10-20T12:38:45.528+00:00"
      },
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_0q7jsvzjbkmt",
        "status": "monitoring",
        "body": "We are continuing to monitor the situation with GCP at the current time and at this point we have seen no new issues.",
        "createdAt": "2026-10-20T14:06:45.87+00:00"
      },
      {
        "id": "update_statuspage_neo4j_15ngxznwntny_8z1rwkvgmnzt",
        "status": "resolved",
        "body": "This incident has been resolved",
        "createdAt": "2026-10-20T14:50:04.01+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}