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Aura metrics issue.

Resolved incidentMinor

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Timeline

Incident updates

Every update Neo4j Aura posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Our team has identified an issue with collecting the metrics for Aura instances. This will impact the metric visibility and forwarding.

    We are currently investigating the issue.

  2. Investigating

    We continue to investigate the Aura metrics issue.

  3. Investigating

    We continue to investigate the Aura metrics issue.

  4. Resolved

    Since the last update, the investigation has moved on. The issue was identified, and we monitored the service as it recovered from degradation. We confirm the issue is now resolved.

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