Potential unexpected query failures.

We have identified an issue currently that could result in unexpected query failures when using the trim() Cypher function. Investigations into the cause are in progress.

We have found the issue and are working on a fix. A small percentatge of queries using trim may still err.

VDC customers with databases set to highest are not impacted at all unless they pause and start their instances.

We are testing the fix for the trim() Cypher function issue. We will update before we begin our deployment into the Aura environment.

We are actively validating the fix for the trim() Cypher function. Further updates will be provided before we begin deploying to Aura instances

We continue to validate the fix for the trim() Cypher function.

Further updates will be provided before we begin deploying it to Aura instances.

We continue to validate the fix for the trim() Cypher function.

Further updates will be provided before we begin deploying it to Aura instances.

The fix for the trim() Cypher function is undergoing testing and validation before deployment.

Further updates will be provided before we begin deploying it to Aura instances.

Development has completed on the hot-fix for this issue, and we are finalizing the rollout plan for Aura.

We are actively working on addressing the issue. The fix for the trim() Cypher function is undergoing testing and validation currently before deployment. Further updates will be provided before we begin deploying it to Aura instances.

The fix to the trim() Cypher function has passed testing and validation and is now being deployed.

The fix to resolve the issue has now completed deployment to the Aura service and we are monitoring the situation.

We have monitored the fix and found the service to be stable. This incident is now considered resolved.