Skip to content
OutageDeck

Incident detail

Console and API outage

Resolved incidentCritical1 affected service

Timeline window

to

Get alerted the next time Neo4j Aura breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Neo4j Aura alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an issue affecting the Aura console console.neo4j.io and the API api.neo4j.io

  2. Identified

    We have identified the source of the issue and are currently working on a solution.

  3. Identified

    We continue to work on addressing the issue.

  4. Identified

    We have made good progress and are recovering the problematic component.

  5. Monitoring

    We have deployed a fix and the affected services are recovering.

  6. Resolved

    All affected components are now fully recovered.

Keep exploring

More from Neo4j Aura

Neighboring incidents on Neo4j Aura's timeline and the rest of their record on OutageDeck.

← Older incident

A small number of Free Tier instances are experiencing issues updating

All Neo4j Aura incidentsNeo4j Aura live status