{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-12T13:39:58.125Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_3mvkmk6q8378",
    "slug": "neo4j-console-and-api-outage-2026-09-09",
    "title": "Console and API outage",
    "summary": "Console and API outage",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-09T12:31:50.224+00:00",
    "updatedAt": "2026-09-09T13:39:53.126+00:00",
    "resolvedAt": "2026-09-09T13:39:53.099+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-console",
        "name": "Console & API"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-console-and-api-outage-2026-09-09",
      "api": "/api/v1/incidents/neo4j-console-and-api-outage-2026-09-09",
      "providerHtml": "/providers/neo4j",
      "alerts": "https://outagedeck.com/account?stack=neo4j&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Neo4j Aura reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-09-12T13:35:09.143+00:00",
      "stale": false,
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_3mvkmk6q8378_0z9q0s4t3hc4",
        "status": "investigating",
        "body": "We are currently investigating an issue affecting the Aura console console.neo4j.io and the API api.neo4j.io",
        "createdAt": "2026-09-09T12:31:50.328+00:00"
      },
      {
        "id": "update_statuspage_neo4j_3mvkmk6q8378_1b2qt4k1n97d",
        "status": "identified",
        "body": "We have identified the source of the issue and are currently working on a solution.",
        "createdAt": "2026-09-09T12:54:02.86+00:00"
      },
      {
        "id": "update_statuspage_neo4j_3mvkmk6q8378_syrc1t83z4rv",
        "status": "identified",
        "body": "We continue to work on addressing the issue.",
        "createdAt": "2026-09-09T13:10:03.085+00:00"
      },
      {
        "id": "update_statuspage_neo4j_3mvkmk6q8378_4n0gws1mkqs3",
        "status": "identified",
        "body": "We have made good progress and are recovering the problematic component.",
        "createdAt": "2026-09-09T13:26:20.544+00:00"
      },
      {
        "id": "update_statuspage_neo4j_3mvkmk6q8378_zf4nm8tyncrn",
        "status": "monitoring",
        "body": "We have deployed a fix and the affected services are recovering.",
        "createdAt": "2026-09-09T13:36:46.004+00:00"
      },
      {
        "id": "update_statuspage_neo4j_3mvkmk6q8378_hwl6pgy8cwrt",
        "status": "resolved",
        "body": "All affected components are now fully recovered.",
        "createdAt": "2026-09-09T13:39:53.099+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}