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Incident detail

Issue for some customers with instance metrics (endpoint and in Console).

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue with metrics in the Aura Console and via the metric endpoint.

  2. Identified

    We continue to investigate the root cause.

    The issue is limited to customers on us-central1 on GCP

    Aura instances are running and no operation is affected.

  3. Identified

    We are working with the cloud service provider to investigate the nature of the issue.

    Our checks confirm that only a subset of customers running in the us-central1 regions are affected.

  4. Identified

    We continue to work with the cloud service provider to get a solution.

  5. Identified

    We continue to work with the cloud service provider to get a solution.

  6. Resolved

    This incident has now been resolved, metrics should now operate as normal.

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