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OutageDeck

Service detail

Contact Center status

Contact Center coverage tracks the Nextiva contact center, call center, and NextivaCX products.

Operational 2 related incidents
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Uptime history

Contact Center uptime history

Daily Contact Center uptime measured by OutageDeck's own independent checks, rolled up per UTC day. Days without monitoring data stay empty rather than counting as uptime.

99.82%free of major outages · last 90 days

Last 30 days: 99.74%. 1h 50m of major outage across 45 monitored days.

Tracking since Jul 18, 2026

30 days agoToday
  • Operational
  • Degraded
  • Partial outage
  • Major outage
  • Maintenance
  • No data

Related incidents

Incidents impacting Contact Center

Only the incidents Nextiva reported against this specific service, so you can tell a targeted problem from a platform-wide one.