Provider
NextivaIncident detail
Nextiva Contact Center Login Issues
Resolved incidentCritical1 affected service
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Timeline
Incident updates
Every update Nextiva posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Nextiva Contact Center users are experiencing issues logging in through Salesforce CTI, resetting passwords, and loading dashboards within their account. Engineers are engaged and investigating the issue.
Resolved
A fix has been implemented, and users should no longer experience issues loading dashboards, resetting passwords, or logging in via Salesforce CTI. If you continue to experience issues, please clear your browser cache and cookies before trying again. The incident is resolved at this time.
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