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Incident detail

NextivaONE and NextOS Platform Login Issues

Resolved incidentCritical1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Currently users are experiencing issues logging in to and using NextivaONE and the NextOS Platform. Engineers are engageed and investigating the issue

  2. Monitoring

    A fix has been implemented and we are seeing successful login, navigation, and general use throughout NextivaONE and the NextOS Platform. We will continue to monitor to ensure full resolution.

  3. Resolved

    After continued monitoring, we have confirmed services remains stable and no further errors have been observed. This incident is now resolved.