{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:23:22.475Z"
  },
  "data": {
    "id": "incident_statuspage_nextiva_gw1q4tt27f4s",
    "slug": "nextiva-nextivaone-and-nextos-platform-login-issues-2026-06-19",
    "title": "NextivaONE and NextOS Platform Login Issues",
    "summary": "NextivaONE and NextOS Platform Login Issues",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-06-19T19:26:24.878+00:00",
    "updatedAt": "2026-06-19T21:12:28.878+00:00",
    "resolvedAt": "2026-06-19T21:12:28.864+00:00",
    "provider": {
      "slug": "nextiva",
      "name": "Nextiva"
    },
    "affectedServices": [
      {
        "slug": "nextiva-app",
        "name": "Apps & Platform"
      }
    ],
    "links": {
      "html": "/incidents/nextiva-nextivaone-and-nextos-platform-login-issues-2026-06-19",
      "api": "/api/v1/incidents/nextiva-nextivaone-and-nextos-platform-login-issues-2026-06-19",
      "providerHtml": "/providers/nextiva"
    },
    "impactSummary": "Nextiva reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_nextiva_status",
      "kind": "official_api",
      "name": "Nextiva Status",
      "checkedAt": "2026-07-19T12:15:03.152+00:00",
      "officialUrl": "https://status.nextiva.com",
      "statusPageUrl": "https://status.nextiva.com"
    },
    "updates": [
      {
        "id": "update_statuspage_nextiva_gw1q4tt27f4s_6b8127n7x2q6",
        "status": "investigating",
        "body": "Currently  users are experiencing issues logging in to and using NextivaONE and the NextOS Platform. Engineers are engageed and investigating the issue",
        "createdAt": "2026-06-19T19:26:25.002+00:00"
      },
      {
        "id": "update_statuspage_nextiva_gw1q4tt27f4s_bn7xhfkftckn",
        "status": "monitoring",
        "body": "A fix has been implemented and we are seeing successful login, navigation, and general use throughout NextivaONE and the NextOS Platform. We will continue to monitor to ensure full resolution.",
        "createdAt": "2026-06-19T19:47:47.009+00:00"
      },
      {
        "id": "update_statuspage_nextiva_gw1q4tt27f4s_n9s35mff2sgm",
        "status": "resolved",
        "body": "After continued monitoring, we have confirmed services remains stable and no further errors have been observed. This incident is now resolved.",
        "createdAt": "2026-06-19T21:12:28.864+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}