Provider
XeroIncident detail
ATO services may be unavailable
Timeline window
to
Get alerted the next time Xero breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
ATO is experiencing an outage. Our team is working with the ATO to resolve the issue as soon as possible. Please check our Xero Status page for updates and try again later.
Identified
Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
Monitoring
The ATO has implemented a fix and we are currently monitoring the results.
Resolved
The ATO has resolved their issue impacting customers trying to file tax returns from Xero.
Keep exploring
More from Xero
Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.
← Older incident
AU: Customers are experiencing errors when using Activity Statement Prefill
Newer incident →
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
- Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero CentralMajor
- Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow ManagerMajor
- UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)Minor
- AU: Customers are experiencing errors when using Activity Statement PrefillMinor