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XeroIncident detail
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
ATO is experiencing an outage. Our team is working with the ATO to resolve the issue as soon as possible. Please check our Xero Status page for updates and try again later.
Identified
Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
Monitoring
The ATO has implemented a fix and we are currently monitoring the results.
Resolved
The ATO has resolved their issue impacting customers trying to file tax returns from Xero.
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More from Xero
Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.
← Older incident
AU: Customers are experiencing errors when using Activity Statement Prefill
Newer incident →
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
- Global: Xero - customers are experiencing issues across XeroCritical
- Global: Xero - some customers may be experiencing intermittent errors in Xero.Minor
- Global: Subscriptions - some customers are unable to purchase and management subscriptionsMinor
- Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.Major