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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    ATO is experiencing an outage. Our team is working with the ATO to resolve the issue as soon as possible. Please check our Xero Status page for updates and try again later.

  2. Identified

    Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.

  3. Monitoring

    The ATO has implemented a fix and we are currently monitoring the results.

  4. Resolved

    The ATO has resolved their issue impacting customers trying to file tax returns from Xero.

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