Provider
XeroIncident detail
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.
Identified
HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.
Monitoring
HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.
Resolved
HMRC has resolved the issue that caused delayed responses from its services.
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