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Incident detail

UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.

  2. Identified

    HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.

  3. Monitoring

    HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.

  4. Resolved

    HMRC has resolved the issue that caused delayed responses from its services.

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