Provider
XeroIncident detail
Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.
Resolved incidentMajor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are aware some customers trying to navigate in Xero and generate invoices and PDFs are experiencing errors. Our team is investigating this with urgency.
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Resolved
Our team has resolved the issue impacting customers trying to navigate in Xero and perform tasks. We apologise for any inconvenience this has caused.
This related to a network connectivity issue and our team has restored service.
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