{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-14T07:18:16.579Z"
  },
  "data": {
    "id": "incident_statuspage_xero_j36zg4q07psg",
    "slug": "xero-global-xero-some-customers-may-be-experiencing-some-errors-in-product-2026-10-14-g4q07psg",
    "title": "Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.",
    "summary": "Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs.",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-14T04:08:02.977+00:00",
    "updatedAt": "2026-10-14T04:33:20.108+00:00",
    "resolvedAt": "2026-10-14T04:33:20.063+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [
      {
        "slug": "xero-core",
        "name": "Core Products"
      },
      {
        "slug": "xero-platform",
        "name": "Platform & Settings"
      }
    ],
    "links": {
      "html": "/incidents/xero-global-xero-some-customers-may-be-experiencing-some-errors-in-product-2026-10-14-g4q07psg",
      "api": "/api/v1/incidents/xero-global-xero-some-customers-may-be-experiencing-some-errors-in-product-2026-10-14-g4q07psg",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a major event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-10-14T07:10:17.857+00:00",
      "stale": false,
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_j36zg4q07psg_x6bjvrkrz6g0",
        "status": "investigating",
        "body": "We are aware some customers trying to navigate in Xero and generate invoices and PDFs are experiencing errors. Our team is investigating this with urgency.",
        "createdAt": "2026-10-14T04:08:03.157+00:00"
      },
      {
        "id": "update_statuspage_xero_j36zg4q07psg_0500ld5n2xl2",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-10-14T04:14:11.637+00:00"
      },
      {
        "id": "update_statuspage_xero_j36zg4q07psg_1xw50xfmdf1h",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting customers trying to navigate in Xero and perform tasks. We apologise for any inconvenience this has caused. \n\nThis related to a network connectivity issue and our team has restored service.",
        "createdAt": "2026-10-14T04:33:20.063+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}