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Incident detail

Nextiva Contact Center Login Issues

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    A subset of users are experiencing issues logging into their Nextiva Contact Centers. Engineers are engaged and investigating the issue.

  2. Identified

    The issue has been identified, and engineers are developing a plan to implement the fix.

    Next update will be within 30 minutes.

  3. Resolved

    This incident has been resolved, and logins are working as intended.