{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:27:40.433Z"
  },
  "data": {
    "id": "incident_statuspage_nextiva_4lq3xt37zxdv",
    "slug": "nextiva-nextiva-contact-center-login-issues-2026-01-28",
    "title": "Nextiva Contact Center Login Issues",
    "summary": "Nextiva Contact Center Login Issues",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-01-29T00:35:28.091+00:00",
    "updatedAt": "2026-01-29T01:25:46.431+00:00",
    "resolvedAt": "2026-01-29T01:25:46.414+00:00",
    "provider": {
      "slug": "nextiva",
      "name": "Nextiva"
    },
    "affectedServices": [
      {
        "slug": "nextiva-contact-center",
        "name": "Contact Center"
      }
    ],
    "links": {
      "html": "/incidents/nextiva-nextiva-contact-center-login-issues-2026-01-28",
      "api": "/api/v1/incidents/nextiva-nextiva-contact-center-login-issues-2026-01-28",
      "providerHtml": "/providers/nextiva"
    },
    "impactSummary": "Nextiva reported a major event for the affected tracked services.",
    "source": {
      "id": "source_nextiva_status",
      "kind": "official_api",
      "name": "Nextiva Status",
      "checkedAt": "2026-07-19T12:20:43.255+00:00",
      "officialUrl": "https://status.nextiva.com",
      "statusPageUrl": "https://status.nextiva.com"
    },
    "updates": [
      {
        "id": "update_statuspage_nextiva_4lq3xt37zxdv_t77d4jgbhp83",
        "status": "investigating",
        "body": "A subset of users are experiencing issues logging into their Nextiva Contact Centers. Engineers are engaged and investigating the issue.",
        "createdAt": "2026-01-29T00:35:28.176+00:00"
      },
      {
        "id": "update_statuspage_nextiva_4lq3xt37zxdv_m255lrnmb1qj",
        "status": "identified",
        "body": "The issue has been identified, and engineers are developing a plan to implement the fix. \n\nNext update will be within 30 minutes.",
        "createdAt": "2026-01-29T01:06:50.29+00:00"
      },
      {
        "id": "update_statuspage_nextiva_4lq3xt37zxdv_bxs2j8gb7qfd",
        "status": "resolved",
        "body": "This incident has been resolved, and logins are working as intended.",
        "createdAt": "2026-01-29T01:25:46.414+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}