Provider
NextivaIncident detail
NEXT and XBert Issues
Resolved incidentCritical
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Timeline
Incident updates
Every update Nextiva posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
A subset of NEXT customers are experiencing inbound and outbound call issues. Engineers are engaged and working toward a resolution.
Identified
The issue has been identified and a fix is being implemented.
Identified
We are continuing to work on the fix for this issue.
Identified
We are continuing to work on a fix for this issue.
Identified
Engineers continue to working on the fix for this issue. We have identified additional impact in SMS and Email and will continue to update as the issue progresses.
Identified
Engineers are in the final stages of implementing a resolution. We appreciate your patience as we work to restore full service.
Identified
While final resolution steps are still underway we are seeing restoration of core services and confirm calling, sms, and email working as intended. We will continue updates through full resolution.
Monitoring
We continue to see full functionality of core services and will continue to monitor for full resolution.
Resolved
This incident has been resolved.
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