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OutageDeck

Incident detail

Nextiva Contact Center Client Issues

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    A subset of users are experiencing issues navigating the application, making and receiving calls, and handling work items via ACD. Engineers are engaged and looking at the issue.

  2. Resolved

    A fix has been implemented and impact has been mitigated. The incident is resolved.