{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:23:25.135Z"
  },
  "data": {
    "id": "incident_statuspage_nextiva_5qp83mt8yzfx",
    "slug": "nextiva-nextiva-contact-center-client-issues-2026-01-30",
    "title": "Nextiva Contact Center Client Issues",
    "summary": "Nextiva Contact Center Client Issues",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-01-30T16:24:03.009+00:00",
    "updatedAt": "2026-01-30T16:39:02.243+00:00",
    "resolvedAt": "2026-01-30T16:39:02.226+00:00",
    "provider": {
      "slug": "nextiva",
      "name": "Nextiva"
    },
    "affectedServices": [
      {
        "slug": "nextiva-contact-center",
        "name": "Contact Center"
      }
    ],
    "links": {
      "html": "/incidents/nextiva-nextiva-contact-center-client-issues-2026-01-30",
      "api": "/api/v1/incidents/nextiva-nextiva-contact-center-client-issues-2026-01-30",
      "providerHtml": "/providers/nextiva"
    },
    "impactSummary": "Nextiva reported a major event for the affected tracked services.",
    "source": {
      "id": "source_nextiva_status",
      "kind": "official_api",
      "name": "Nextiva Status",
      "checkedAt": "2026-07-19T11:20:44.284+00:00",
      "officialUrl": "https://status.nextiva.com",
      "statusPageUrl": "https://status.nextiva.com"
    },
    "updates": [
      {
        "id": "update_statuspage_nextiva_5qp83mt8yzfx_m98hr54mr9wm",
        "status": "investigating",
        "body": "A subset of users are experiencing issues navigating the application, making and receiving calls, and handling work items via ACD. Engineers are engaged and looking at the issue.",
        "createdAt": "2026-01-30T16:24:03.114+00:00"
      },
      {
        "id": "update_statuspage_nextiva_5qp83mt8yzfx_0mhzg971hv6w",
        "status": "resolved",
        "body": "A fix has been implemented and impact has been mitigated. The incident is resolved.",
        "createdAt": "2026-01-30T16:39:02.226+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}