Provider
InfobipIncident detail
Vietnam - Multiple services degradation
Resolved incidentMajor2 affected services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We’re currently experiencing a degradation affecting multiple services in our Vietnam data center. You may notice issues in traffic processing or requests reverting 5xx responses.
Our engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.
Resolved
The incident affecting SMS and Zalo traffic has been resolved. During the incident, you may have experienced traffic processing issues.
Start time (UTC): 29 October 2026, 01:00
End time (UTC): 29 October 2026, 01:48
Impact: Traffic processing issues, and requests returned 5xx errors.
Resolved
OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-29T02:20:49.284Z.
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