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Incident detail

Multiple Locations - Salesforce Marketing Cloud Service Degradation

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing degradation of Salesforce marketing cloud integration over multiple locations. You may notice difficulties while using multiple components of Salesforce CRM.

    Our engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.

  2. Resolved

    The issue affecting the Salesforce Marketing Cloud integration has been resolved. During the incident, you may have experienced issues with creating new Journeys; message delivery for existing journeys was not affected.

    Start (UTC): 02 November 14:28

    End (UTC): 02 November 15:35

    Impact: New journey setup in the Salesforce Marketing Cloud integration

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