{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T18:47:20.457Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_v74d1kg5jvvc",
    "slug": "infobip-multiple-locations-salesforce-marketing-cloud-integration-issues-2026-11-02",
    "title": "Multiple Locations - Salesforce Marketing Cloud Service Degradation",
    "summary": "Multiple Locations - Salesforce Marketing Cloud Service Degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-02T14:48:03+00:00",
    "updatedAt": "2026-11-02T15:43:47.893+00:00",
    "resolvedAt": "2026-11-02T15:43:47.869+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-salesforce-marketing-cloud-integration-issues-2026-11-02",
      "api": "/api/v1/incidents/infobip-multiple-locations-salesforce-marketing-cloud-integration-issues-2026-11-02",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-02T18:40:11.482+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_v74d1kg5jvvc_94rwcvj4rf0c",
        "status": "investigating",
        "body": "We are currently experiencing degradation of Salesforce marketing cloud integration over multiple locations. You may notice difficulties while using multiple components of Salesforce CRM.\nOur engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.",
        "createdAt": "2026-11-02T14:48:03.788+00:00"
      },
      {
        "id": "update_statuspage_infobip_v74d1kg5jvvc_8r9s29wpzjnd",
        "status": "resolved",
        "body": "The issue affecting the Salesforce Marketing Cloud integration has been resolved. During the incident, you may have experienced issues with creating new Journeys; message delivery for existing journeys was not affected.\n\nStart (UTC): 02 November 14:28\nEnd (UTC): 02 November 15:35\n\nImpact: New journey setup in the Salesforce Marketing Cloud integration",
        "createdAt": "2026-11-02T15:43:47.869+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}