Provider
InfobipIncident detail
Global (Europe) - Zalo service degradation
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently experiencing issues with the Zalo service over the Global (Europe) data center. Clients may experience delays in inbound message processing. More information will follow in the next update.
Resolved
The issue has been successfully resolved and the service is once again operational.
During the below timeframe, you may have experienced processing delays for inbound Zalo traffic.
Start (UTC): 29 October 2026 06:10
End (UTC): 29 October 2026 15:02
Impact: Zalo inbound message processing delay
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