{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T18:54:55.656Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_87nrb4n1nw5m",
    "slug": "infobip-vietnam-multiple-services-degradation-2026-10-29",
    "title": "Vietnam - Multiple services degradation",
    "summary": "Vietnam - Multiple services degradation",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-29T01:50:37.12+00:00",
    "updatedAt": "2026-10-29T02:20:49.284+00:00",
    "resolvedAt": "2026-10-29T02:11:38.186+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-api",
        "name": "APIs"
      },
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-vietnam-multiple-services-degradation-2026-10-29",
      "api": "/api/v1/incidents/infobip-vietnam-multiple-services-degradation-2026-10-29",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-11-02T18:50:16.875+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_87nrb4n1nw5m_4l140135f90b",
        "status": "investigating",
        "body": "We’re currently experiencing a degradation affecting multiple services in our Vietnam data center. You may notice issues in traffic processing or requests reverting 5xx responses.\n\nOur engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.",
        "createdAt": "2026-10-29T01:50:37.269+00:00"
      },
      {
        "id": "update_statuspage_infobip_87nrb4n1nw5m_z1y1l80t5l9t",
        "status": "resolved",
        "body": "The incident affecting SMS and Zalo traffic has been resolved. During the incident, you may have experienced traffic processing issues.\n\nStart time (UTC): 29 October 2026, 01:00\nEnd time (UTC): 29 October 2026, 01:48\nImpact: Traffic processing issues, and requests returned 5xx errors.",
        "createdAt": "2026-10-29T02:11:38.186+00:00"
      },
      {
        "id": "update_resolution_incident_statuspage_infobip_87nrb4n1nw5m_20261029t022049284z",
        "status": "resolved",
        "body": "OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-10-29T02:20:49.284Z.",
        "createdAt": "2026-10-29T02:20:49.284+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}