Provider
CanvaIncident detail
Some users are experiencing issues with AI image and video generation.
Resolved incidentMajor
Timeline window
to
Outage alerts
Get alerted the next time Canva breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Some users may have issues with:
- Generating AI images in Magic Media
- Generating AI images in the Elements tab
- Generating images with Dreamlab
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
Identified
Some users may have issues with:
- Generating videos with Image to Video
- Using AI Video Effects
Our engineers have identified the issue and are working to resolve it.
Resolved
This incident is now resolved. Thank you for your patience and understanding.
Keep exploring
More from Canva
Neighboring incidents on Canva's timeline and the rest of their record on OutageDeck.