Skip to content
OutageDeck

Incident detail

Some users may have issues using Canva

Resolved incidentMajor

Timeline window

to

Get alerted the next time Canva breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Canva alerts work

Timeline

Incident updates

Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. Identified

    The issue has been identified:

    • Users are shown the wrong status of their subscription

  3. Resolved

    This incident is now resolved. Thank you for your patience and understanding.

Keep exploring

More from Canva

Neighboring incidents on Canva's timeline and the rest of their record on OutageDeck.

← Older incident

Some users may have issues downloading video designs

Newer incident →

Some users may have issues with payments in Canva

All Canva incidentsCanva live status