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Incident detail

Some users may have issues using Canva

Some users may have issues using Canva

Resolved incidentMajor0 affected services

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Incident updates

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  1. Investigating

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. Identified

    The issue has been identified: - Users are shown the wrong status of their subscription

  3. Resolved

    This incident is now resolved. Thank you for your patience and understanding.